Client Servicing:

• Develop and maintain strong relationships with existing clients to ensure satisfaction and repeat business.
• Act as the main point of contact for clients, addressing any inquiries or concerns promptly and effectively.
• Regularly assess client needs and propose tailored solutions to meet their objectives.
• Coordinate with internal teams to ensure timely delivery of services and resolve any issues that may arise.

Business Development:

• Identify and research potential clients and market segments within the MICE industry.
• Generate new business leads through networking, cold calling, and attending industry events.
• Develop and execute strategic sales plans to achieve revenue targets and expand the client base.
• Prepare and present compelling proposals and presentations to prospective clients, highlighting the company's capabilities and offerings.

Market Analysis and Strategy:

• Stay updated on industry trends, competitor activities, and market developments.
• Analyze market data and insights to identify opportunities for growth and innovation.
• Collaborate with the management team to develop long-term business strategies and initiatives.

Team Management:

• Lead, mentor, and motivate a team of client servicing and business development professionals.
• Provide guidance and support to team members to help them achieve their targets and professional growth.