E-Commerce Services

Product Information Management

Product Information Research

Performing web research to obtain more information about a product e.g. specifications, images, warranty, weight, etc. Sources used include manufacturer’s catalog, manufacturer’s website, competitor website and product review websites.

Product Data Enrichment

We create a wide range of product data enrichment to enhance customer’s experience including categorization, tagging, product cross-sell, product upsell, alternative products, related accessories, and recommendations.

Product Listing

Uploading products into the ecommerce store backend and also creating product variants e.g. size and color, depending on the type of products. We work with custom ecommerce environments and support popular platforms and marketplaces including Magento, Shopify, eBay, Amazon and Sears.

Price Updates

Update product prices, implement special sale and offers, and combo prices.

Inventory Management

Update inventory and re-order levels across all sales channels. Setup channels with suppliers and drop-shippers to receive inventory information on a predefined frequency.

Pricing management

Pricing strategy and management including promotional pricing and evaluating competitors’ prices. Contract management.

Image Services

Image Photo Editing

Retouching, color correction (contrast and color balance), combining multiple images, change/remove background, add shadows, add/remove watermarks, cropping and resizing, add patterns, colorization to create the same image in different colors, and masking.

Image Optimization

Optimizing image sizes to comply with marketplace requirements and also for SEO purposes.

Order Processing

Coordinate with supplier or manufacturer, place orders, details including bulk order processing.

Process payments and update order status, update shipment status and tracking, process returns.

Customer communications related to orders.

Tools used: StitchLabs, ShipStation, ChannelGrabber, SellBrite.

Marketing and CRM

Our other solutions

Supercharging sales in your industry